Anyone used/heard from SMS Auto Fabrics lately?

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Joined
Jun 14, 2019
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Location
Coachella Valley (Palm Springs)
My Car
1973 Convertible, 351 4v CJ, C6, Mach 1 Decor options, power: steering, brakes and windows, a/c, Rally Pac gauges, Deluxe interior.
[url=https://ibb.co/ZVjjKXW][img]https://i.ibb.co/zrMMbxG/s-l1600-2.jpg[/img][/url]
SMS said they'd be manufacturing a new roll of the 71-73 Comfortweave way back in March and I placed an order, but never heard back.  When I inquired about a delivery date (a month later) I received a response it was being manufactured now, then when I inquired when that would be delivered, I received the response they'd receive a new roll in August.  In September I wrote asking when I should expect delivery and have not heard back since.  I just dropped them another note asking for an update but I'm not optimistic.

Anyone else with experiences/thoughts/ideas?  I don't want to have to but I'm about to contact the credit card company for a refund.  I don't mean to cause anyone a hardship in these contentious times, but I also can't afford to walk away from $1k.

 
Sorry to hear about your problem.  I have not heard of them but I would definitely be getting in touch with the credit card company.  The longer you wait to resolve the issue the harder it will become.  Make sure that you keep all correspondence with SMS so you can prove you have been trying to resolve the issue on your end.  Some of the credit card companies have a time limit on disputes so I would check on your card policies. Good luck.

 
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