Marti Auto email?

MOTORCITYBADBOY said:

After several attempts to reach Marti Auto on the phone, I left voicemail for them over 24 hours ago... no return call so far. They don't list an email address for contact. I want to order an elite Marti report, but I don't want the framing because I like to put everything in a 3 ring binder. I don't see any way to de-select that item on the order form. On the site they're saying the Elite report is a 4 month process to fulfill the order.
I understand they are busy due to the demand, but if demand is that great that it's taking 4 months to fill orders, nobody is answering the phone, and there's no email address, maybe they could raise prices 5% across the board, and hire some help... They provide a valuable service, and I'd be willing to pay a little more to get the service...

Click to expand...

MOTORCITYBADBOY said:

After several attempts to reach Marti Auto on the phone, I left voicemail for them over 24 hours ago... no return call so far. They don't list an email address for contact. I want to order an elite Marti report, but I don't want the framing because I like to put everything in a 3 ring binder. I don't see any way to de-select that item on the order form. On the site they're saying the Elite report is a 4 month process to fulfill the order.
I understand they are busy due to the demand, but if demand is that great that it's taking 4 months to fill orders, nobody is answering the phone, and there's no email address, maybe they could raise prices 5% across the board, and hire some help... They provide a valuable service, and I'd be willing to pay a little more to get the service...

Click to expand...

MOTORCITYBADBOY said:

I've heard back from Hayden at Marti Auto. I explained that I wanted to get the "Elite" report without the frame. He's telling me that I have to get the frame because it's what's 'approved' by Ford.
Really? Is this true? Why in the world would Ford care if the papers are in a frame or not? So I have to pay for the frame, as well as the shipping, then I'm going to take everything out of the frame for my binder and throw the frame in the garbage?? There's little choice with businesses these days. You take what they give you or get nothing.. This makes me want to climb up a wall and have blood shoot out of my eyes..

Click to expand...

lectricegg said:

I believe that from Ford. I just bought a new Explorer and could not get the split bench rear seat with a V-6. What one has to do with the other is beyond me. I think it was their way to get more people to buy the I-4 instead of the V-6.

Click to expand...

MOTORCITYBADBOY said:

I've heard back from Hayden at Marti Auto. I explained that I wanted to get the "Elite" report without the frame. He's telling me that I have to get the frame because it's what's 'approved' by Ford.
Really? Is this true? Why in the world would Ford care if the papers are in a frame or not? So I have to pay for the frame, as well as the shipping, then I'm going to take everything out of the frame for my binder and throw the frame in the garbage?? There's little choice with businesses these days. You take what they give you or get nothing.. This makes me want to climb up a wall and have blood shoot out of my eyes..

Click to expand...