Marti Auto email?

[MOTORCITYBADBOY]

After several attempts to reach Marti Auto on the phone, I left voicemail for them over 24 hours ago... no return call so far. They don't list an email address for contact. I want to order an elite Marti report, but I don't want the framing because I like to put everything in a 3 ring binder. I don't see any way to de-select that item on the order form. On the site they're saying the Elite report is a 4 month process to fulfill the order.
I understand they are busy due to the demand, but if demand is that great that it's taking 4 months to fill orders, nobody is answering the phone, and there's no email address, maybe they could raise prices 5% across the board, and hire some help... They provide a valuable service, and I'd be willing to pay a little more to get the service...

 

[mjlan]

I would suggest to keep calling them.

Since Covid they have been struggling and it takes a few tries to get hold of them.

 

[3k73]

After several attempts to reach Marti Auto on the phone, I left voicemail for them over 24 hours ago... no return call so far. They don't list an email address for contact. I want to order an elite Marti report, but I don't want the framing because I like to put everything in a 3 ring binder. I don't see any way to de-select that item on the order form. On the site they're saying the Elite report is a 4 month process to fulfill the order.
I understand they are busy due to the demand, but if demand is that great that it's taking 4 months to fill orders, nobody is answering the phone, and there's no email address, maybe they could raise prices 5% across the board, and hire some help... They provide a valuable service, and I'd be willing to pay a little more to get the service...

[email protected]

 

[Scram mustang]

After several attempts to reach Marti Auto on the phone, I left voicemail for them over 24 hours ago... no return call so far. They don't list an email address for contact. I want to order an elite Marti report, but I don't want the framing because I like to put everything in a 3 ring binder. I don't see any way to de-select that item on the order form. On the site they're saying the Elite report is a 4 month process to fulfill the order.
I understand they are busy due to the demand, but if demand is that great that it's taking 4 months to fill orders, nobody is answering the phone, and there's no email address, maybe they could raise prices 5% across the board, and hire some help... They provide a valuable service, and I'd be willing to pay a little more to get the service...

That Is what I went through to get my Marti report! Just hang in there!!

 

[MOTORCITYBADBOY]

If that's a good email address, they don't list it on their site. I'll try it, but maybe they don't want to be bothered with email.
I would try contacting them through Faceplant, but Faceplant suspended my account as soon as I signed up, and there's absolutely no way to even find out from them what happened..

 

[7173Vert]

I had zero luck getting a hold of that guy after I found a consistent mistake in his Marti reports. I sent all the info, he just ignored... I have minimal faith in his reports moving forward, preferring to rely on the factory invoice for accuracy.

 

[MOTORCITYBADBOY]

I'm not trying to be harsh on Mr. Marti. I understand they are busy.. The fact is they have exclusive custody of the Ford database, so there simply is no other way to obtain that valuable information..