- Joined
- Feb 29, 2012
- Messages
- 1,582
- Reaction score
- 8
- Location
- SoCal
- My Car
- 73 Mustang Convertible
Born an I-6, spent the teenage, 20 and 30 years as a 302, but at 40 will reach full potential as a 351C.
I have had Sirius XM service for 2+ years. One of the 10 best things I have purchased. Recommend it to everyone. The wife even likes it so much I had to get her one...
If you have the service, you know it is a pain to get them to offer the 45% of retail deal. Sometimes they offer it if you call and threaten to quit. Sometimes they dump your radio when you don't pay and you have to wait without service for 4 months for them to offer you the 45% off rate.
But, now I suggest you do the following. 3 weeks before your service expires, MAKE UP a reason to speak to customer service.
(Last time I called, the guy was working out of Cairo, Egypt. I think they are like 16 hours ahead of California- I was talking to the FUTURE. Milk is $.50 a liter(if I got the conversion right) and gas is about $.80. The Brotherhood hasn't added their Jihad excise tax yet.)
In any event, tell them your radio isn't working, that it is just stuck on station 0 or 1. Spend a few minutes with the service person and pretend to reset your phone. They will send an identifying/confirmation signal on their end. Just when they are about to hang up on you, tell them, "Hey, look at that...everything is working now!!! Thank you!!!.
Now they have their hopes up. They can log a SUCCESSFUL call on their end. Now, after celebrating, when they ask if there is anything else they can do for you, ask them if they can check on when your service expires.
Let them tell you it expires in 3 weeks. Act surprised, and ask if there are any renewal specials available. All of a sudden that service person's drone like voice will become extremely peppy!!! You will be able to feel that glazed look disappear from their eyes.
Then, they will tell you, if you renew right now, they can give you 45% off list!!! If you say you accept, you have the opportunity to make someone's day on the other side of the world...actually you get to make their next day!!! Don't let them give you the rate for 6 moths...see if they will give you the rate for 1 year...which they will because you are their buddy. You gave them a successful call, and a renewal for one year!!!
And, when you get done with them, don't forget to ask the price of milk and the price of gas...and ask them if it is goat or cow milk because I forgot.
If you have the service, you know it is a pain to get them to offer the 45% of retail deal. Sometimes they offer it if you call and threaten to quit. Sometimes they dump your radio when you don't pay and you have to wait without service for 4 months for them to offer you the 45% off rate.
But, now I suggest you do the following. 3 weeks before your service expires, MAKE UP a reason to speak to customer service.
(Last time I called, the guy was working out of Cairo, Egypt. I think they are like 16 hours ahead of California- I was talking to the FUTURE. Milk is $.50 a liter(if I got the conversion right) and gas is about $.80. The Brotherhood hasn't added their Jihad excise tax yet.)
In any event, tell them your radio isn't working, that it is just stuck on station 0 or 1. Spend a few minutes with the service person and pretend to reset your phone. They will send an identifying/confirmation signal on their end. Just when they are about to hang up on you, tell them, "Hey, look at that...everything is working now!!! Thank you!!!.
Now they have their hopes up. They can log a SUCCESSFUL call on their end. Now, after celebrating, when they ask if there is anything else they can do for you, ask them if they can check on when your service expires.
Let them tell you it expires in 3 weeks. Act surprised, and ask if there are any renewal specials available. All of a sudden that service person's drone like voice will become extremely peppy!!! You will be able to feel that glazed look disappear from their eyes.
Then, they will tell you, if you renew right now, they can give you 45% off list!!! If you say you accept, you have the opportunity to make someone's day on the other side of the world...actually you get to make their next day!!! Don't let them give you the rate for 6 moths...see if they will give you the rate for 1 year...which they will because you are their buddy. You gave them a successful call, and a renewal for one year!!!
And, when you get done with them, don't forget to ask the price of milk and the price of gas...and ask them if it is goat or cow milk because I forgot.
