Ok I just called their number 770-287-4240 answered first try and talked with Jeff the owner. He said he does not look at the social media but maybe once a week, facebook, emails too many. If you call this number he will answer the phone old school, lol.
He said they usually do two cars a week with a 3 man crew. That is all they do no body work just panel replacement and I have heard only good things about their work. They have the fixtures and equipment to do panel replacement. Be very specific with what you want replaced it is usually more panels than you think once it is opened up.
Let us know what you decide.
You were lucky to get someone at the phone,I called about 4 times on different days and hours and left 4 voice messages to return my call and nobody bothered to call. Not a good business practice.
Interesting just for the heck of it I took a look at the web site and fb page,
I have no Idea how the hell in the world they can work so cheap (price page) The get 295.00 labor to do a shock tower with aprons thats 4.5 hours at 65.00 per hour, Book time from the Mitchell collision estimating guide is 7.5 AFTER all the items required for removal are taken off. Theres No way your walking out of there paying $295.00 in labor for a shock tower and aprons replacement heres why, (cut and paste from their price page below)
"The following prices are based on reductions for certain panel overlaps and are subject to change based on services performed. Some operations can not be performed independently and may require additional charges"
Having been in the collision restoration biz for over 30 years I know this game well. Once the car is in and apart you get the phone call...Mr so & so we found more damage or we need to do xxx and x since now thats it open we can really see. What are you going to do pull the car ?
Those prices are artificially low (lower than book time) and theres a good chance that your walking out the door with a much higher bill.
I lost lots of work to shops over the years because I refused to play that game. Was up front about what it really cost to do the repair. Using the book time at the bare minimum $295.00 divided by 7.5 =$39.00 per hour. a decent I-car certified collision tech makes at least $25.00 or more a hour that leaves 14.00 dollars a hour left to cover your overhead and expenses and profit. The numbers just don't work at least here in the northeast New England states.
I guess the cost of everything down there must be really really cheap although consumables (mig wire gas grinding wheels primers etc) are the same price through out the U.S.
I'm not putting them down I'm just trying to figure out how they can do a quality job at such low prices. A member here bkdunha had his car done there and I remember him posting I think that there were problems with the work they did / work that had to be redone when it went to Mustang Central
And heres my take on having a social media page presence saying you only check it once a week, It's a poor excuse for not calling back or answering emails. If you want to have a face book page or web page then be prepared to be married to it. It requires a commitment of time and energy. It's one of the reasons I don't want a web page nor a face book page for my shop it's a full time job just handling that. It becomes a burden which is why most company's have a full time web person. Theres no half way in, it's your in or your out. As you can see because of not answering the original poster it actually makes the company look worse puts them in a bad light than it does any good. I guess at the labor rates they work at they can't afford a dedicated web person. They should do themselves a favor and take down the fb page they don't even respond to anything on it so why bother
