Sorry to hear about someone else being ripped off on useless, cheap valve train parts. This situation seems to be a regular occurrence these days with assembled heads, read so many threads on different forums about this problem. When I was in the engine game, we never once bought assembled heads as we could never be sure on exactly what parts go into them, and now the response from the place you purchased them from tells you the story of these assembled heads, cheap no name parts. One thing about the price of assembled heads and their claims on what they should be able to, just doesn't add up. When you look at prices of quality valves like Del West, Ferrea or such, plus add on quality springs, retainers and locks and the price of assembled heads just doesn't add up, seriously how can valve and assembly gear like that of the quality stuff be assembled to the heads for so little, simple answer, it can't. Anyway glad to see you didn't end up with a useless piece of metal because you heard something wasn't quite right with your engine (trust me, I knew of guys that would've kept driving until it blew up) and decided to check it out straight away. It sounds like your engine builder is a stand up guy and knows his stuff, so you should be back on the road in next to no time. You say about being unlucky with engines, but from what I've seen there, you've been extremely lucky with this situation as it could've been a hell of a lot worse.