I can't say enough good things about this company's customer service!
I ordered their hi-torque mini starter. Later that day I was emailed an order confirmation along with tracking information. I got home last Friday, and the box had arrived (3 days after purchase via UPS Ground).
Upon opening the box, I discovered they failed to include the wire and wiring instructions. I called, and left a message (it was after hours). I also replied to their order confirmation email, explaining the missing item.
Monday morning, I get an email telling me they just shipped the missing part.
Tuesday morning, I get a phone call asking if I saw the email. I said yes, and the guy on the phone said to call back if I need anything else.
http://www.dbelectrical.com/p-9936-new-ford-mini-pmgr-racing-starter-302-351-higher-torque-3205-sfd0001.aspx
It's made in China is my only gripe. Hopefully it is built well.
I ordered their hi-torque mini starter. Later that day I was emailed an order confirmation along with tracking information. I got home last Friday, and the box had arrived (3 days after purchase via UPS Ground).
Upon opening the box, I discovered they failed to include the wire and wiring instructions. I called, and left a message (it was after hours). I also replied to their order confirmation email, explaining the missing item.
Monday morning, I get an email telling me they just shipped the missing part.
Tuesday morning, I get a phone call asking if I saw the email. I said yes, and the guy on the phone said to call back if I need anything else.
http://www.dbelectrical.com/p-9936-new-ford-mini-pmgr-racing-starter-302-351-higher-torque-3205-sfd0001.aspx
It's made in China is my only gripe. Hopefully it is built well.