K
Kit Sullivan
Guest
One of my shop managers calls me today, tells me a femake customer is screaming and yelling that we stole the $1000 radio out of her car while servicing it.
She dropped the car off this morning, a tech drove it in and clearly remembers that there was in fact a very nice pull-out, DVD-screen unit in the car.
After servicing the car, it is pulled out into the parking lot to await the customer's return.
Five hours later she shows up, and spends ten minutes or so inside her car, then gets out and is fumbling around on the ground with a huge satchel-type purse.
She then comes into the store, screaming and dropping "F"-bombs on everyone there, saying we stole her radio...my manager calls me immediately, I show up 5 minutes later.
As soon as I'm getting out of my truck, she approaches me in the parking lot with "Are you the MF'er that's buying me a new MF-ing radio!?"
With that introduction, I very calmly said: "Nope, I'm the guy that is calling the police so they can figure it out"...which I did.
The cops show up, take everyone's statement. my manager says he thinks she was fumbling around trying to put the radio in her purse before she accused us, we told that to the cops, they say they can't make her open her purse and they simply file a report.
I tell the cops in private that I have multiple discreet cameras inside and outside the property, and that I will be back in my office in the morning and I will get them a copy of the video to look at. They say OK to that.
I then leave the store, and drive about 20 miles away to drop my daughter off at Girl Scouts about an hour or so later.
What do I see in the parking lot at the Habeeb-store across the street? The very same customer's car.
I walk over there and very quickly look in the window and lo and behold...somehow the radio has found its way back into the car! (a quick-release DIN mount). This is about an hour after the incident at the shop, well after 6 pm.
I call the cop from his business card, fill him in, he laughs! He says he'll be there as quick as possible.
another cop shows up to detain her (different jurisdiction), the original cop shows up. He asks her where she got the radio, she had no answer. She got arrested for filing a false police report.
Good for her.
She dropped the car off this morning, a tech drove it in and clearly remembers that there was in fact a very nice pull-out, DVD-screen unit in the car.
After servicing the car, it is pulled out into the parking lot to await the customer's return.
Five hours later she shows up, and spends ten minutes or so inside her car, then gets out and is fumbling around on the ground with a huge satchel-type purse.
She then comes into the store, screaming and dropping "F"-bombs on everyone there, saying we stole her radio...my manager calls me immediately, I show up 5 minutes later.
As soon as I'm getting out of my truck, she approaches me in the parking lot with "Are you the MF'er that's buying me a new MF-ing radio!?"
With that introduction, I very calmly said: "Nope, I'm the guy that is calling the police so they can figure it out"...which I did.
The cops show up, take everyone's statement. my manager says he thinks she was fumbling around trying to put the radio in her purse before she accused us, we told that to the cops, they say they can't make her open her purse and they simply file a report.
I tell the cops in private that I have multiple discreet cameras inside and outside the property, and that I will be back in my office in the morning and I will get them a copy of the video to look at. They say OK to that.
I then leave the store, and drive about 20 miles away to drop my daughter off at Girl Scouts about an hour or so later.
What do I see in the parking lot at the Habeeb-store across the street? The very same customer's car.
I walk over there and very quickly look in the window and lo and behold...somehow the radio has found its way back into the car! (a quick-release DIN mount). This is about an hour after the incident at the shop, well after 6 pm.
I call the cop from his business card, fill him in, he laughs! He says he'll be there as quick as possible.
another cop shows up to detain her (different jurisdiction), the original cop shows up. He asks her where she got the radio, she had no answer. She got arrested for filing a false police report.
Good for her.